Part of the problem is that. all too often, genuine or even urgent consumer
preferences are ignored BOTH by government (where people feel 'up against a
brick wall') AND by the market (where companies too often make the excuse
that there is 'insufficient' demand, so that they do not see why they
should meet the request; in practice, the customer is very often NOT
king!). This is one of the reasons why we have so much social exclusion. It
is an area which should be addressed vigorously by the 'Third Way'.
Best wishes Alan James Mayne
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Posted to uk-policy, a service of Nexus. http://www.netnexus.org/